In the Netherlands, France, Belgium and Germany, you will receive your order within 1-2 days if you place it on weekdays before 20:00 PM. Shipping costs start at €4,95 (depending on the weight). Rest of Europe (DPD): 4–7 working days, starting from €

<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.375px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">In the Netherlands, France, Belgium and Germany, you will receive your order within 1-2 days if you place it on weekdays before 20:00 PM. Shipping costs start at &#x20AC;4,95 (depending on the weight).Rest of Europe (DPD): 4&#x2013;7 working days, starting from &#x20AC;14,95, depending on the weight, volume, and destination. For orders outside the EU: Please note that import duties may apply.

How much for shipping?

Unfortunately, it is not possible to specify a delivery date for your order. We always dispatch orders as quickly as possible, within 2 business days. If you are not at home, please change the delivery address using the track & trace link that you au

Unfortunately, it is not possible to specify a delivery date for your order. We always dispatch orders as quickly as possible, within 2 business days. If you are not at home, please change the delivery address using the track &amp; trace link that you automatically receive after placing your order.

Can I specify a delivery date for my order?

Do you place your order Monday through Friday before 8:00 PM? Then your package will be shipped the same day. As soon as your order is processed, you'll receive a track & trace code from us. Please note: your package may not have left our warehouse y

Do you place your order Monday through Friday before 8:00 PM? Then your package will be shipped the same day. As soon as your order is processed, you&apos;ll receive a track &amp; trace code from us. Please note: your package may not have left our warehouse yet at that time, but in most cases, you can already track it the same day.Do you order on Friday evening after 8:00 PM, or on Saturday or Sunday? Then you&apos;ll receive the confirmation email with the tracking code on Monday or Tuesday. Haven&#x2019;t received anything? Check your spam folder. It&apos;s also possible that there was a typo in your email address, in which case you won&#x2019;t receive the confirmation or tracking email. Just contact us via the chat function so we can send you the tracking code manually.

When will my order be shipped?

Was your question not answered? Then email us at: hello@mrshighbrow.com

Mrs.Higbrow

Shipping

How can I order?

I did not receive a confirmation of my order.

Our professional products are developed for specialists.

My favorite product is out of stock, can you send it later?

I forgot something, can it still be added to my order?

Are you ordering from an EU country outside the Netherlands and do you have a valid VAT number?

Order

Can I change an order?

Can I cancel an order?

Change or cancel

I see a 'pending payment' on my credit card statement. What now?

Can I pay on account?

Where can I find my invoice?

What are the payment options?

Payment

VAT for business orders in the Netherlands

VAT for business orders within the EU (outside the Netherlands)

Ordering outside the EU: VAT, import VAT and customs charges

How do I return my order?

I received the wrong product

Can I exchange a received product?

Returns

How can I track my order?

When will I receive my order?

According to the track and trace code, the package is still with you

Track Order

My wax heater no longer works.

My airbrush device won't turn on.

Problem with device

How does a Mrs.Highbrow online course work?

In what language are the courses?

Where do I find my ordered course?

Do I need to complete a course first in order to purchase your products?

Are the online courses accredited?

Do you receive a certificate after completing an online course?

Do I have to take an exam as well?

Are the courses suitable for beginners?

Where can I attend on-site training?

Online Courses

How long does brow henna last?

Is Mrs.Highbrow Brow Henna safe?

Can you use Brow Henna on women who are pregnant?

Why an allergy test for henna?

Why does the henna turn green?

What are those little white balls?

How long is Brow Henna shelf life?

My old henna is much darker?

Why doesn't my brow henna work properly anymore?

How many treatments go into a jar of brow henna?

Brow Henna

What's the difference between Hybrid Dye and Henna?

Hybrid Dye

Do I need to take a course to use Lash Elevation?

What is the difference between pouches and pumps of lash elevator?

How many treatments go into a Lash Elevation Kit?

Why are my lash elevators not as good as before?

One of the pumps of Lash Elevation does not work....

Lash Elevation

Can I combine brow Lamination with brow henna?

Brow Lamination

What is the difference between your waxes?

What setting should the Mrs.Highbrow wax heater be on?

When does Film Wax have the right temperature?

Can you also remove your wax with a strip?

Waxing

Which product is suitable for airbrushing?

In what proportion do you mix PowerStain and Airbrush Activator?

How does the airbrush device work?

Airbrush Brows

Is the ink organic or inorganic?

Is the ink REACH compliant?

Don't the pigments discolor over time?

Can you mix the different colors of ink with each other?

Are the Mrs.Highbrow needles compatible with other machines, or only the Silver Bullet?

Permanent Make-Up