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Mrs.Higbrow

Our courses are designed to guide you step by step through the profession, in a way that feels approachable and easy to apply in practice. Each course combines clear theory, inspiring videos and practical tutorials, so you can not only learn, but start creating straight away.As soon as you complete your purchase, the course will be available in your personal account. You can follow everything at your own pace, whenever it suits you best. You&#x2019;ll have access for two years, so you can always come back to revisit or deepen your knowledge whenever you like.Once you&#x2019;ve completed all parts of the course, your certificate will be ready to download, a lovely confirmation of everything you&#x2019;ve achieved.If you have any questions afterwards, or would like us to take a look with you, feel free to contact us via chat or email us at <a data-start="912" data-end="933" rel="noopener">hello@mrshighbrow.com</a>.

Our courses are designed to guide you step by step through the profession, in a way that feels approachable and easy to apply in practice. Each course combines clear theory, inspiring videos and practical tutorials, so you can not only learn, but sta

How does a Mrs.Highbrow online course work?

Online Courses

How can I order?

I did not receive a confirmation of my order.

I’m not a professional. Can I still place an order?

I’ve entered my VAT number, but VAT is still being charged.

My favorite product is out of stock, can you send it later?

I forgot something, can it still be added to my order?

Ordering

How much for shipping?

Can I specify a delivery date for my order?

When will my order be shipped?

Shipping

Can I change an order?

Can I cancel an order?

Change or cancel

I see a 'pending payment' on my credit card statement. What now?

Can I pay on account?

Where can I find my invoice?

What are the payment options?

Payment

I live within the European Union and have a valid VAT number.

Why do I have to pay import taxes?

VAT & Import Duties

How do I return my order?

I received the wrong product

Can I exchange a received product?

Returns

How can I track my order?

When will I receive my order?

According to the track and trace code, the package is still with you

Track Order

When will I receive the online course?

Where do I find my ordered course?

Do I need to complete a course first in order to purchase your products?

Are the online courses accredited?

Do you receive a certificate after completing an online course?

Do I have to take an exam as well?

Are the courses suitable for beginners?

How long does brow henna last?

Is Mrs.Highbrow Brow Henna safe?

Can you use Brow Henna on women who are pregnant?

Why is an allergy test for Brow Henna important?

Why does the Henna sometimes turn green?

What are those little white balls?

How long is Brow Henna shelf life?

Why is my older Brow Henna much darker?

Why doesn't my brow henna work properly anymore?

How many treatments can you get from one jar of Brow Henna?

Brow Henna

What's the difference between Hybrid Dye and Henna?

Does Oat leave almost no stain on the skin?

The colour isn’t staining the skin well. What could be the reason?

Hybrid Dye

Do I need to take a course to use Lash Lift products?

What is the difference between the Lash Lift sachets and pump bottles?

Why are my Lash Lifts not as good as before?

One of the pumps of Lash Elevation does not work....

What is the difference between a classic and a Korean Lash Lift?

I followed all the steps, but the lashes didn’t lift properly.

Lash Lift

Can I combine brow Lamination with brow henna?

I followed the manual, but the Brow Lift didn’t work properly. How is that possible?

How does a Mrs.Highbrow online course work?Updated 13 days ago